Effective 10-04-2026

Privacy Policy

At Marks Media, we value the privacy and security of our visitors and clients. This privacy policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it.

  1. 01 Information We Collect

    We collect the following types of information:

    • Personal Information: This may include your name, email address, phone number, and other information you provide to us via forms, contact requests, or other interactions with our website.
    • Usage Data: We automatically collect data such as your IP address, browser type, device information, and browsing activity on our site. This is done through cookies and other tracking technologies.

  2. 02 How We Use Your Information

    We use the information we collect to:

    • Provide, improve, and personalize our services.
    • Respond to your inquiries and provide customer support.
    • Analyze website traffic and enhance user experience.
    • Send marketing communications (if you have opted in).
    • Comply with legal obligations.

  3. 03 Cookies and Tracking Technologies

    Cookies are small text files stored on your device when you visit a website. We only use analytics cookies.

    If you visit from the European Economic Area, the United Kingdom, or Switzerland, they are off until you agree: on your first visit a banner asks whether you accept them, and nothing that sets them runs until you choose Accept. Everywhere else, they are on by default, and you can turn them off at any time. If your browser sends a Global Privacy Control signal, we treat it as a request to turn them off.

    Wherever you are, you can change your choice at any time with the “Your Privacy Choices” link at the bottom of every page.

    We use:

    • Google Analytics (Google LLC), to measure visits, the pages viewed, and actions such as form submissions and phone or email clicks, so we can see how the site is used. You can opt out across all websites with Google’s browser add-on at tools.google.com/dlpage/gaoptout.
    • Microsoft Clarity (Microsoft Corporation), to record how visitors interact with pages (clicks, scrolling, and mouse movement) as heatmaps and session replays, so we can find and fix problems with the site. Microsoft’s privacy statement is at privacy.microsoft.com/privacystatement.

    We do not use advertising or remarketing cookies. Your choice is saved in your browser so the banner does not reappear on every visit. You can also block or delete cookies through your browser settings; the site works without them.

  4. 04 Data Sharing

    We do not sell or share your personal information with third parties, except as necessary to fulfill our services (such as with our service providers or partners) or as required by law.

    Our forms are protected by Google reCAPTCHA to keep out spam and abuse. When you use a form, reCAPTCHA collects hardware and software information, such as device and browser data, and sends it to Google for analysis. Google’s Privacy Policy (policies.google.com/privacy) and Terms of Service (policies.google.com/terms) apply to that use.

  5. 05 Data Security

    We implement reasonable security measures to protect your personal information. However, no method of data transmission or storage can be guaranteed to be 100% secure, so we cannot ensure absolute security.

  6. 06 Your Rights

    Depending on your location, you may have the right to:

    • Access the personal information we hold about you.
    • Request correction or deletion of your personal information.
    • Opt-out of marketing communications at any time.

    If you wish to exercise any of these rights, please contact us at hello@marksmedia.co.

  7. 07 How Long We Keep Information

    • Messages you send through our forms: as long as we need them to respond and to keep a record of our conversation, and no longer than three years after our last contact unless you become a client.
    • Analytics data in Google Analytics: 14 months, then deleted automatically.
    • Session recordings and heatmaps in Microsoft Clarity: as long as Microsoft keeps them under its standard settings.
    • Information checked by Google reCAPTCHA: kept by Google under its own policies; we don’t store it.

  8. 08 Your California Privacy Rights

    If you live in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the CCPA), gives you the rights below. This section is also our notice at collection.

    What we collect, where it comes from, and why. In the last 12 months we have collected:

    • Identifiers and contact details (your name, email address, phone number and company), from you, through our forms, so we can respond to you and provide our services.
    • What you tell us in a message, such as details about your business or project, from you, so we can respond.
    • Internet activity (pages viewed, clicks, scrolling, device and browser information, and your IP address along with the approximate location it implies), from your device, through Google Analytics and Microsoft Clarity, so we can see how the site is used and fix problems.
    • Security information (device and browser data checked by Google reCAPTCHA), from your device, so we can keep spam and abuse out of our forms.

    We do not collect sensitive personal information as the CCPA defines it, and we do not use personal information to infer characteristics about you.

    Who we disclose it to. Only service providers that process it for us: our website host and form processor (Netlify), our email delivery service (Resend), Google (Analytics and reCAPTCHA) and Microsoft (Clarity).

    Sale and sharing. We do not sell personal information, and we do not share it for cross-context behavioral advertising. There are no advertising or remarketing tags on this site. We do not knowingly sell or share the personal information of anyone under 16.

    Your rights:

    • To know what personal information we have collected about you, where it came from, why, and who we disclosed it to, and to get a copy of it.
    • To have us delete personal information we collected from you.
    • To have us correct inaccurate personal information.
    • To opt out of the sale or sharing of your personal information. We do neither, but you can still turn our analytics off with the “Your Privacy Choices” link at the bottom of every page.
    • To limit the use of sensitive personal information. We don’t collect any.
    • Not to be treated differently for using any of these rights.

    Global Privacy Control. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out and turn analytics off for that browser.

    How to make a request. Email hello@marksmedia.co or call (855) 222-4141 (toll-free). We will confirm we received your request within 10 business days and respond within 45 days. If we need more time, we may take another 45 days and will tell you why. To protect your information, we verify your identity by matching details you give us with what we hold, such as the email address you used to contact us. You may use an authorized agent; we will ask for your signed permission and may ask you to confirm your identity with us directly.

  9. 09 Links to Third-Party Websites

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before sharing any personal information.

  10. 10 Changes to This Privacy Policy

    We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly.

  11. 11 Contact Us

    If you have any questions or concerns about this privacy policy, please contact us at:

    Marks Media
    Email: privacy@marksmedia.co